Book a repair

Let's get your device back to life.

Fill out the details below and you'll receive a reference number straight away. Pop your device in at the shop, or arrange drop-off — we'll start working on it and keep you updated.

Include storage size or colour if relevant (helps us identify it)

Only share this if you're comfortable — we'll keep it confidential. You can also give it to us at drop-off.

You'll get your tracking reference immediately after submitting.

Something went wrong. Please try again, or WhatsApp us at +44 1708 837113.

Booking received!

Brilliant — we've got your repair request. Here's your reference number, keep this safe:

Your repair reference
GB-XXXXXX
What happens next
  1. Bring your device to us at 12a The Arcade, Harold Hill, RM3 8EB — quote your reference number at the counter.
  2. We'll do an initial check and update your status online.
  3. You'll get email updates (and texts if you ticked that box) as we progress.
  4. Once it's ready, we'll notify you to collect.